FAQS

There are 3 easy ways to register:

1. Via the online booking form here
2. By phone: +44 20 8618 4888
3. By email: therapy_expo@closerstillmedia.com

Once you are registered, you will:

• Receive a confirmation email with your registration code and receipt.
• Be the first to hear about programme and speaker updates.
• Get exclusive news and discounts from our exhibitors.
• Your badge will arrive in the post and by email one week before Therapy Expo takes place.
• If you do not receive your badge, you can easily print your badge when you arrive at the registration desks. 

Please visit the Pricing page to find out more. Early bird rates are available. The sooner you book, the more you save!

Members of partner organisations receive further discounts on registration. Use the promo code provided by your association when booking; the discount will be automatically applied at checkout.

For groups of 3+, speak to us about discounted rates. Please contact Delegate Relationship Executive, Kshitij Gupta who will be happy to help on k.gupta@closerstillmedia.com or +44 20 8618 4888. 

Please note, Therapy Expo is an event for professionals in therapy and rehabilitation. For those who work for a commercial company, you must pay the Commercial Delegate rate of £499 +VAT.

We only accept VISA, MasterCard, Maestro, and Solo. Please note, that all fees need to be paid in full at the time of registration. If you have any issues registering, please contact Delegate Relationship Executive, Kshitij Gupta, at k.gupta@closerstillmedia.com or +44 20 8618 4888. 

if you need to pay by another means including BACS, please contact Kshitij to arrange an invoice to be sent. 

Registration includes full access to the exhibition hall and all conference theatres.

Please contact Delegate Relationship Executive, Kshitij Gupta, for further assistance at k.gupta@closerstillmedia.com or +44 20 8618 4888. (Please note, phone lines are open between 09:00-17:30.)

Yes! For groups of 3+, speak to us about discounted rates. Please contact Delegate Relationship Executive, Kshitij Gupta, who will be happy to help at k.gupta@closerstillmedia.com or +44 20 8618 4888. (Please note, phone lines are open between 09:00-17:30.)

Please contact Delegate Relationship Executive, Kshitij Gupta, who will be happy to help at k.gupta@closerstillmedia.com or +44 20 8618 4888. (Please note, phone lines are open between 09:00-17:30.)

Bookings can be refunded up to 20 September 2025. There is a 25% service charge. We will not reimburse you for any expenses that have incurred in relation to the event. 

Tickets may be transferred to a colleague at no cost. Transferring your ticket to future events is not available.

Please contact Delegate Relationship Executive, Kshitij Gupta, for further assistance at k.gupta@closerstillmedia.com or +44 20 8618 4888. (Please note, phone lines are open between 09:00-17:30.)

Therapy Expo is for all therapy and rehabilitation professionals. The conference programme and exhibitors are tailored to meet the needs of a wide range of professions with topics for everyone. This includes but is not limited to:

• Academic leads
• Acupuncturists
• Chiropractors
• Clinic owners / directors / managers
• Clinical leads
• Exercise rehab instructors
• Gym owners / directors / managers
• Heads of sports teams
• Manual therapists
• Massage therapists
• MSK specialists
• Osteopaths
• Performance coaches
• Personal trainers
• Physical training instructors
• Physiotherapists
• Podiatrists
• Soft tissue therapists
• Sports therapists
• Strength and conditioning professionals
• Students (final year/post grad)

Wednesday 26 November 2025
09:00 - 17:30

Thursday 27 November 2025
09:00 - 16:30

Delegate registration is open from 08:45 on both days. 

Hall 7, NEC, Birmingham, Pendigo Way, Marston Green, Birmingham B40 1NT. Click here for a site map of NEC Birmingham or visit the NEC website. 

We will do our best to accommodate your needs. Please contact us at therapy_expo@closerstillmedia.com for any assistance.

NEC Birmingham aims to be fully user-friendly for all delegates with access needs. Please visit the website for further information. 

Yes. Therapy Expo is CPD certified and you will receive an attendance CPD certificate up to 6 weeks after the event takes place.  All delegates attending sessions (and who are correctly scanned in/out of the conference theatre for each relevant session) will be awarded CPD certification.

If you don't receive your CPD certificate 6 weeks after the event, please contact us.

If you purchased the session recordings, the link to access these has been sent to the email address you used to register for your event ticket. 

Please visit the 2024 session recordings for further assistance, or please contact the team at therapy_expo@closerstillmedia.com. 

Yes! Available to pre-booked delegates only for £20 +VAT, this means you can consolidate what you learn and experience anything you miss. Please contact the team at therapy_expo@closerstillmedia.com to book. 

All delegates badges are encoded with your name, address, phone, organisation, and e-mail address (if applicable). Exhibitors obtain this information only if they scan your badge in the exhibition. If you do not wish to share your information, please do not have your badge scanned by exhibitors.

Yes! The cloakroom opens 30 minutes prior the event opening and close when the event closes. Items are charged at £2 per coat and £3 per bag. Unfortunately, NEC Birmingham is currently unable to offer overnight storage lockers or 24 hour cloakroom facilities. 

Please visit the NEC Birmingham FAQs page for further venue information. 

Yes, we will be providing hearing loops in all theatres at the event.

NEC Birmingham has plenty of options to cater for all tastes. Please visit the website to find out more. 

You are welcome to bring your own food and drink, but please no alcohol. 

Complimentary WiFi is available throughout NEC Birmingham for light web surfing. We advise downloading any large files before arriving at the event.

Please visit the NEC Birmingham FAQs page for further venue information.